Who we are
Our operating name is The Map Kiwi, and our website address is: https://www.andrewdc.co.nz.
What personal data we collect and why we collect it
Store
We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal/Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy or the Stripe Privacy Policy for more details.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Contact forms
If you enter your information into a contact form on the site, information such as your name and email address will be retained indefinitely. Your information will be retained for the sole purpose of responding to your query or order, and will not be used for any other purpose.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
This site uses Google Analytics and WordPress Stats to collect and store information about the visitors that visit this website. This information is stored indefinitely for the purposes of website metrics.
Who we share your data with
The information that you provide to The Map Kiwi may be shared with third parties in situations that allow us to fulfil your order. When placing an order, information about your order is passed on to a payment processor and accounting system. Also, if we or the courier company have issues delivering your order to you. In this instance, we may share your contact information with the respective courier company to ensure your order reaches you.
How long we retain your data
When you make an order on our store, information such as your name, contact information, IP address, payment method, order information and tracking number are stored indefinitely for the purposes of customer service and record keeping for tax purposes.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Order information may be logged in an accounting system.
Contact information
If you have questions, contact can be made through our contact page or by emailing mapkiwi [at] andrewdc.co.nz.
